Privacy Policy

Effective Date: 01/01/2025

At TSI INOX Conduits ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, products, or services. This policy is designed to comply with global data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable regulations.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name, email address, phone number, postal address, and other contact details.
Job title, company name, and professional details (for business inquiries).

1.2 Technical Information

IP address, browser type, device information, and operating system.
Cookies and similar tracking technologies (see Section 6 for details).

1.3 Usage Data

Website activity, such as pages visited, time spent on the site, and links clicked.
Preferences and interests based on your interactions with our services.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our products, services, and website functionality.
To send you marketing communications, newsletters, and promotional offers (with your consent).
To respond to your inquiries, feedback, or customer support requests.
To analyze website usage and improve user experience.
To comply with legal obligations and protect our rights.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you voluntarily provide your data for specific purposes (e.g., subscribing to newsletters).
Legitimate Interests: To improve our services, prevent fraud, and ensure website security.
Legal Compliance: To meet regulatory or legal requirements.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., email marketing platforms).
Legal Requirements: When required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. International Data Transfers

If your data is transferred outside your country of residence, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other mechanisms approved by applicable data protection laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie consent banner.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccurate or incomplete information.
Erasure: Request deletion of your data under certain conditions.
Restriction: Limit how we use your data.
Portability: Receive your data in a structured, commonly used format.
Objection: Opt out of processing for direct marketing or other purposes.
Withdraw Consent: Revoke your consent at any time (where applicable).

To exercise these rights, please contact us at info@tsiconduits.com / +91 86558 39969.

9. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or process personal information from children without parental consent.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

TSI INOX Conduits
Email: info@tsiconduits.com
Phone: +91 86558 39969
Address: 813/814, 8th Floor, Parekh Market, 39, JSS Road, Opera House, Mumbai, Maharashtra - 400 004, India

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting TSI INOX Conduits with your personal information.